At 365k, your personal information is treated with the same level of care that you bring to every session on our platform. This Privacy Policy sets out in clear, honest terms exactly what data we collect from Pakistani players, why we collect it, how it is stored, who it may be shared with, and what rights you hold over your own information. We encourage every registered player to read this document in full.
Six core principles that govern how 365k handles your personal data — always with transparency and respect.
All personal data stored by 365k is protected using industry-standard encryption. Your account credentials, financial details, and identity documents are never stored in plain text and are accessible only to authorised personnel on a strict need-to-know basis.
365k does not sell, rent, or trade your personal information to third-party marketers. Your data is collected exclusively for the legitimate operational purposes described in this policy — period. Pakistani players can trust that their details remain within the 365k ecosystem.
You have the right to access a copy of the data 365k holds about you, to request corrections, and in certain circumstances to request deletion. These rights are not buried in small print — they are genuine entitlements that 365k will honour promptly upon request.
365k follows a data minimisation approach. We only collect information that is genuinely necessary for account operation, KYC compliance, fraud prevention, and improving the 365k experience. We do not collect data speculatively or beyond what is needed.
365k does not keep your data indefinitely. Each category of personal data is held for a defined retention period based on operational necessity and legal obligation. Data that is no longer required is securely deleted or anonymised on a regular schedule.
In the unlikely event of a data breach that affects your personal information, 365k will notify affected players promptly and take all necessary steps to contain and remediate the incident. We believe players deserve to be informed, not kept in the dark.
365k is an online casino and sports betting platform operated at https://365k.club, providing gaming services to registered players including live casino tables, slot games, PSL and international cricket betting, and a range of other wagering products. References to "365k", "we", "us", or "our" in this Privacy Policy refer to the operator of the 365k platform.
365k serves primarily English-speaking Pakistani players across Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and all other cities and regions of Pakistan. All player data is processed in connection with the provision of online gaming services as described on this platform.
For any privacy-related queries, including data access requests or complaints, players may contact the 365k Data Team directly via the support email listed in Section 14 of this policy.
This Privacy Policy applies to all personal data collected and processed by 365k in connection with:
This policy does not apply to third-party websites or services that may be linked from the 365k platform. Players who follow external links do so under the privacy policies of those respective third parties, which are outside 365k's control.
365k collects several categories of personal data from players. The specific data collected depends on the nature of your interaction with the platform.
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC / passport number, nationality | Registration & KYC verification |
| Contact Data | Email address, mobile number, city / province of residence | Registration |
| Financial Data | JazzCash / EasyPaisa account references, bank account details (last 4 digits), transaction history, deposit / withdrawal amounts | Deposits, withdrawals, KYC |
| Technical Data | IP address, device type, operating system, browser type, session timestamps | All site visits |
| Usage Data | Games played, bets placed, wager amounts, session duration, bonus usage | Active gameplay |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Customer support interactions |
| Document Data | Copies of CNIC, passport, utility bills, bank statements submitted for KYC | KYC / identity verification |
365k does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where the provision of responsible gaming services specifically requires collection of self-disclosed problem gambling history.
Personal data is collected through the following methods and interactions:
365k processes personal data only where there is a clear, legitimate purpose and a valid legal basis for doing so. The following table summarises the key processing activities:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation & management | Identity, Contact | Contractual necessity |
| Processing deposits & withdrawals | Financial, Identity | Contractual necessity |
| KYC & age verification | Identity, Document | Legal obligation |
| Fraud prevention & AML monitoring | Financial, Technical, Usage | Legal obligation / Legitimate interest |
| Responsible gaming tools | Usage, Communications | Legal obligation / Legitimate interest |
| Customer support | Identity, Communications | Contractual necessity |
| Platform analytics & improvement | Technical, Usage | Legitimate interest / Consent |
| Promotional communications | Contact, Usage | Consent |
Where 365k processes your data based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Withdrawal of consent for essential processing (such as KYC) may result in account suspension if legal obligations cannot be met.
365k does not sell, rent, or trade your personal data. Your information may be shared with the following categories of third parties, strictly on a need-to-know basis and only to the extent necessary for the stated purpose:
365k uses cookies and similar tracking technologies on its website. Cookies are small text files placed on your device that help us deliver a functional, personalised, and secure experience. The following categories of cookies are used:
You can manage your cookie preferences at any time by accessing the Cookie Settings panel available in the footer of the 365k website. Withdrawing consent for non-essential cookies will not affect your ability to use core platform features.
365k retains personal data for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, and in compliance with applicable legal and regulatory retention obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Players may request early deletion of certain categories of data (see Section 9), subject to any overriding legal retention obligations that prevent deletion.
As a registered player on the 365k platform, you hold the following rights in respect of your personal data. These rights may be exercised by contacting 365k support as described in Section 14:
365k implements a range of technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures include:
While 365k takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. Players are encouraged to use strong, unique passwords for their 365k accounts and to enable two-factor authentication where available.
The 365k platform is strictly for adults aged 21 years and above. 365k does not knowingly collect personal data from individuals under the age of 21. The platform incorporates age verification measures at the point of registration to prevent underage access.
If 365k discovers or is notified that personal data has been collected from an individual under 21 years of age, the following steps will be taken without delay:
The 365k platform integrates with a number of third-party services to deliver its full range of features. Each third-party integration is governed by the respective provider's own privacy policy. 365k takes reasonable steps to ensure that all third-party providers engaged meet appropriate data protection standards.
365k is not responsible for the privacy practices of third-party websites, applications, or services that are not directly operated by 365k, even if linked from the platform. Players should review the privacy policies of any third-party services they choose to use independently.
365k reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. When material changes are made, 365k will notify registered players by email to their registered address and by a prominent notice on the platform, no less than 14 days before the changes take effect.
The "Last Updated" date at the top of this policy reflects the most recent revision. Players are encouraged to review this policy periodically. Continued use of the 365k platform following the effective date of any revision constitutes acceptance of the updated policy.
If you do not accept a revised Privacy Policy, you should discontinue use of the platform and contact support to request account closure in accordance with the Terms & Conditions. Your data rights described in Section 9 remain fully exercisable in such circumstances.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the 365k Data & Privacy Team through the following channels:
365k aims to acknowledge all privacy-related requests within 48 hours and to provide a substantive response within 30 days. For complex requests, an extension of up to 60 additional days may apply, and you will be informed of any such extension in advance.
For full details of your rights as a player on the 365k platform, including betting terms and account management rules, please also review the Terms & Conditions and the Responsible Gaming policy.
Now that you understand exactly how 365k protects your personal data, explore Pakistan's premier online casino and cricket betting platform — built from the ground up for Pakistani players, with PKR payouts and 24/7 support.
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